Terms of business

Last updated: 26.09.2026

These terms apply to every engagement with GrowFlow, a trading name of Tmunati Information Systems ("we", "us"). If a written proposal or contract says something different, the proposal or contract prevails.

1. Businesses only

We provide services only to businesses, professionals and organisations, for business purposes. We do not contract with consumers. By ordering, you confirm that you act on behalf of a business.

2. Services and scope

The scope of each engagement (Audit, setup or monthly plan) is described in the package on this website or in the written proposal. Work outside that scope is charged separately, after your approval, at the hourly rate of your package. Scope changes are agreed in writing (email is fine).

3. Prices and payment

• Prices are in euros and exclude VAT or other taxes, where applicable.
• Audit: paid before work starts.
• Setup: 50% when you order, 50% on delivery.
• Monthly plans: invoiced at the start of each month.
• Payment is due within 14 days of the invoice date. If payment is more than 14 days late, we may pause the services until it is settled.

4. Term and cancellation

Monthly plans have a 3-month minimum term. After that they renew month to month and either party can cancel with 30 days' written notice. Hours not used within a month do not roll over.

5. Third-party software

HubSpot and other software licences belong to you and are paid by you directly to the vendor, under the vendor's own terms. We are not responsible for outages, feature changes or price changes of third-party software.

6. Your responsibilities

You give us timely access, information and approvals. You confirm that you have a lawful basis for the data entered into your systems. Delays on your side may move the timeline.

7. Data protection

When we access your customers' data, you are the controller and we are the processor. Before we get access, we sign a Data Processing Agreement (DPA) under Article 28 GDPR, which forms part of the engagement. Data collected on this website is covered by our privacy policy.

8. Confidentiality

Both parties keep the other's non-public information confidential during the engagement and for 3 years after it ends. Our subcontractors are bound by the same obligations in writing.

9. Intellectual property

Once paid in full, everything we build inside your accounts (configuration, automations, reports, bots) belongs to you. We keep our know-how, methods and general templates that we use across clients.

10. Liability

We perform the services with professional care but do not guarantee a specific business result. To the extent permitted by law, our total liability is limited to the fees you paid in the 3 months before the event, and we are not liable for indirect loss or lost profits. This limit does not apply to wilful misconduct or gross negligence.

11. Governing law

Israeli law applies. The courts of Tel Aviv-Jaffa have jurisdiction unless agreed otherwise in writing. Before any legal action, both parties will try to resolve the dispute in good faith.

12. Changes

We may update these terms. For existing engagements, changes take effect 30 days after we notify you by email.

Questions: info@your-domain.com