Example scenario — a fictional business, to show how it works. Names and figures are illustrations, not a client story.

A glass processing factory with 2 AI agents

Nordglass Processing (fictional) cuts, tempers and laminates glass in Poznań, Poland, for window makers and furniture producers in Germany, Denmark and Sweden. 18 people. Most business is repeat orders from about 150 trade customers.

CountryPoland, exporting
Team18 people
Customers~150 trade buyers
Typical order€2,000–15,000

How it works today

  • Quote requests arrive by email with sizes in every format — sales retypes them and asks for missing details
  • Half the questions are the same: thicknesses, maximum sizes, edge work, lead times
  • A regular customer slowly stops ordering — and nobody notices for months
  • Quotes wait while the export manager is travelling

The 2 AI agents

Customer service agent

On email and the website. Answers standard technical questions from your own documents and collects every detail a quote needs — thickness, glass type, edge work, quantity, delivery address — before handing it to sales. It never gives prices.

AI customer list

Every Monday: regular customers who ordered less or stopped, quotes opened but unanswered, and customers who asked about a product you now offer.

A real-looking moment: the customer service agent

Nordglass Processing · emailTuesday 06:40
CustomerWe need a price for 40 pcs tempered 6 mm, 1200 × 800, polished edges, delivery to Aarhus.
AI agentI’m the AI assistant. Thank you. 6 mm tempered glass in this size is standard for us. To prepare the quote, could you confirm: clear or low-iron glass, and any holes or cut-outs?
CustomerClear glass, no holes.
AI agentThank you — all details are with Marta in sales, who will send your quote today. Standard lead time for tempered glass is usually 7–10 working days.

What you get: A deal with the full specification is in HubSpot before the office opens. Marta only has to price it — no back-and-forth emails.

Monday morning: the AI list

The owner opens HubSpot on the phone and sees who to contact this week — and why.

What the owner prepares

About two hours of the owner's time. GrowFlow does the setup, testing and monthly improvement.

  • A technical FAQ: thicknesses, maximum sizes, processing options, lead times, countries you deliver to
  • The list of details every quote needs
  • Rules: no prices, no delivery dates beyond your standard lead times
  • Optional later: a connection to your order system, so the agent can answer "where is my order?"

Example calculation

Regular customers in the CRM~150
If the Monday list wins back 1 customer worth €4,000 a month€48,000 sales a year
Quotes prepared faster, with complete detailsHours saved every week
GrowFlow Scale plan€2,290 a month
HubSpot (Professional seats + ~$0.50 per resolved conversation)~€300–400 a month
Monthly cost in total~€2,600–2,700

Example figures to show how to think about value — not a promise of results. HubSpot prices change; the Customer Agent needs a HubSpot Professional plan.

Which plan fits

Recommended: AI customer service setup (€2,350 one-time) + the Scale plan, for several AI agents, more users and multilingual customers.

Book a free consultationSee the Scale plan →

More example scenarios

ExampleWindow & door installer12 people · BelgiumSee the 2 AI agents →ExampleDoor & window hardware distributor9 people · DenmarkSee the 2 AI agents →

What to expect from AI agents — in numbers →

Want to see this for your business?

In a free 30-minute call we look at your enquiries and tell you honestly whether AI agents would pay off.

Book a free consultation
Message us on WhatsAppMessage us on Viber

WhatsApp / Viber: +972 50-467-7970 · info@growflowtech.digital

WhatsApp