For installers of solar panels, home batteries, heat pumps and EV chargers — 2–20 people, across Europe. The conversations and figures below are illustrations, not client stories.
Solar, heat pump & EV charger installers: answer every enquiry, follow up every quote
Your customers compare three or four installers and ask the same questions: Will it fit my roof? Which charger works with my car? What about subsidies? The installer who answers first, and follows up, wins. We set up HubSpot with an AI sales agent that answers 24/7, books site surveys and makes sure no quote is forgotten.
Sound familiar?
- Many enquiries, many of them not serious — and no time to sort them
- The same questions every day: roof size, battery, charger type, subsidies, timelines
- Site surveys are booked by phone, back and forth
- Quotes go out and the customer “will think about it” — forever
- Customers who bought panels are never offered a battery or a charger
The AI agents for an installer
Start with one agent, then add the next. Each agent works inside your own HubSpot account.
24/7 sales agent on your website
Answers technical questions from your own material — systems, brands, charger types, timelines, what the customer needs to check — asks the qualifying questions and books a site survey in HubSpot. Subsidy questions are answered from the information you approve, never invented.
Many enquiries, the same questions
Lead-qualifying agent
Sorts enquiries by what matters: own house or rented, roof, budget, timing. Your team calls the serious ones first.
Too many enquiries to call all
Quote follow-up agent
Polite reminders after each quote, and a list of quotes the customer opened but didn’t answer.
Customers comparing installers
Cross-sell agent
Finds customers with panels but no battery, or with a new electric car but no charger, and drafts a personal offer.
Growing from your own customers
The 24/7 sales agent, in action
What you get: A qualified lead in HubSpot with the inverter, car and timing already filled in, and a task for the planner. Your competitors will see this enquiry on Monday — you already have the survey.
Monday morning: the AI list
The owner sees the serious leads first — and the quotes that are about to go cold.
What runs automatically in HubSpot
- The AI agent introduces itself as an AI assistant, as the EU AI Act requires, and hands over to a person whenever needed
- Every enquiry becomes a contact and a deal with the key details: property, roof, car, timing
- Pipeline: enquiry → site survey → quote → won → installed → after-sales
- Instant reply and survey booking, also at night and at weekends
- Quote reminders after 3 and 10 days
- Reminders before each installation, and a review request after it
- Service and maintenance reminders, so customers come back to you
What you prepare
About two hours of your time. GrowFlow does the setup, testing and monthly improvement.
- 30 frequent questions with your answers: products, brands, timelines, warranty, what the survey includes
- Approved subsidy information for your region — the agent uses only that
- The rule: no prices without a survey, unless you give a price range
- Which areas you cover, and who receives handed-over conversations
Example calculation
Example figures to show how to think about value — not a promise of results. HubSpot prices change; the AI chat agent needs a HubSpot Professional plan, and we confirm costs with you before anything is switched on.
Which plan fits
Recommended: AI customer service setup (€2,350 one-time) + the Growth plan. With many enquiries and several regions, the Scale plan adds WhatsApp bots and integrations with your planning software.
Want to see this for your business?
In a free 30-minute call we look at your enquiries and tell you honestly whether AI agents would pay off.
Book a free consultationWhatsApp / Viber: +972 50-467-7970 · info@growflowtech.digital